Onboarding Process

Welcome to the crew! Once you’ve decided on which service you’d like, we jump right into working together.
What we’ll send:

- Welcome email + next steps

- Client intake form (brand voice, target audience, goals, etc.)

- Schedule discovery call

Now it’s time to align on vision, priorities, and scope.
What happens next:

- Clarify campaign goals

- Review current content/analytics

- Lock in service request (marketing campaign, SMM, etc.)

- Confirm timelines + deliverables

- Review contract

We know what the expectations are, it’s time for us to get to work! What we’re working on:

- Spark Creative will create a marketing plan with strategies for client

- You’ll receive a PDF or shared doc with the full plan for approval

It’s time for us to deliver your first round of content!
What you’ll get:

- Proof of posts, captions, graphics, or ad creatives based on the approved strategy

We’ll need the following:

- Logos, fonts, brand colors

- Product/service photos and any past content you'd like us to use or repurpose

- Social logins (if applicable)

Once content approved, it’s time for us to go live with our creations!

What this means:

- Time to schedule posts or launch campaigns

- Monitor initial performance

- Track engagement and growth

Let’s stay connected!
We’ll schedule a monthly strategy or check-in call to:

- Review wins + areas to tweak

- Adjust strategy based on data

- Plan upcoming content/themes